Contact Us
Have questions or need assistance? Our team is here to help you.
Send us a message
Contact Information
Phone
+1 (555) 123-4567
Monday - Friday: 9am - 5pm EST
support@onlineshopmall.com
Response time: within 24 hours
Address
123 Shopping Avenue
New York, NY 10001
United States
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Frequently Asked Questions
What are your shipping times?
Standard shipping typically takes 3-5 business days. Express shipping is available for 1-2 business day delivery.
How can I track my order?
Once your order ships, you'll receive a tracking number via email that you can use to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for most items. Please visit our Returns page for detailed information.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping times and fees vary by location.